Nissan Service Frequently Asked Questions
Have a question about a Nissan vehicle service? Parkway Nissan of Dover, Ohio wants to help you find the answer! There are a variety of services that your Nissan needs in order to remain in good condition and perform at its best. Whether it’s an oil change, a tire rotation, or a recall on your Nissan — you’ve come to the right place. Our in-depth Frequently Asked Questions (FAQ) page provides the details on the latest Nissan services. If for some reason, you do not see the answer to your service question on this page, please give us a call and speak with a Client Care Coordinator at 330-364-6659.
Where do I go to schedule my service appointment?
You can schedule your service appointment at this link https://www.iloveparkway.com/service/schedule-service/ on Parkway Nissan’s Website. Also, you call us at 330-364-6659 and speak with a qualified Client Care Coordinator during business hours. It’s quick and easy!
Can Parkway Nissan keep me updated on my repairs?
Absolutely! Our team will check you in when you arrive with text and email options to keep you updated on the progress of your repairs. Our team will be in contact with you as soon as your service is complete. Also, our team will be reaching out to you during the process if your vehicle requires an extended period to repair.
How long will my oil change take?
On average an oil change takes about 45 minutes to an hour, however it will depend on the number of customers ahead of your vehicle. Your service advisor can give you a better estimate when you drop off your vehicle.
What is a Multi-Point Inspection?
A multi-point inspection is a vehicle health report card for your vehicle, indicating which items may require future attention and those that need to be addressed immediately. During a multi-point inspection, we inspect tires, brakes, hoses, struts, springs, ball joints, fuel lines, conduct general inspection of the vehicle and top off all fluids. Here at Parkway Nissan, we make sure nothing is overlooked on your vehicle.
Can I finance my service repairs at Parkway Nissan?
We work with Sunbit to finance repair work and parts. Sunbit is a finance company that allows you to service your car now and pay later overtime to Parkway Nissan with no hard credit checks, 90% approval rate, and lightning fast response. For more information, please visit this link: https://www.iloveparkway.com/service-parts-buy-now-pay-later/
Does Parkway Nissan have Certified ASE and Nissan Master Technicians?
We pride ourselves on having some of the best Certified Nissan and ASE Technicians in the area to get you back on the road safely. Our highly trained technicians will make your next service a quick and easy process. We currently have two ASE Certified Master Technicians, and two certified Nissan Master Technicians!
How long will it take for my vehicle recall to be serviced?
Our friendly Client Care Coordinators can give a better estimate on the range of time depending on the advised service recall. You can also contact us for an update at 330-364-6659 during business hours. A service recall on a software update may only take 30 minutes but a recall on brakes can usually take a few hours. There are some recalls where repairs take a few days pending on the service required, and if the parts are in stock.
What are the newest recalls that Nissan has released?
Below are some of the newest recalls to be release from Nissan are:
- PC934: MY17 ROGUE HARNESS NTB23-007
- Affected Models Rogue 2017 Certain Model Year 2017 Nissan Rogue vehicles manufactured at the Smyrna plant from July 26, 2016 to September 27, 2017.
- This is a safety Recall.
- Time: 1/2 day
- You will need to drop off your vehicle.
- R22A1: TRANS PARK PAWL 4WD NTB22064
- R22A9: RQ TRNSN 4WD – reprogram after the recall is complete
- Affected Models – 2022 Frontier, 2020-2021 Frontier, and 2020-2022 Titans
- Safety Recall – Yes
- Time: 1 full day
- You will need to drop off your vehicle.
How do I know if my vehicle has a recall?
Please give us a call at 330-364-6659 with your VIN (this is 17 numbers and charters found on your insurance card or bottom left driver side of your windshield) we will run your vehicle ID to see if you have any outstanding safety recalls. Once you have your VIN, you can also check your own recall here at this link: https://www.iloveparkway.com/vehicle-recall/ Your safety is our top priority!
Can I wait for my vehicle to be serviced at Parkway Nissan?
Enjoy TV, WIFI, and free coffee and tea while you wait. Depending on the service required on your vehicle, you can either stay in our comfortable, clean and sanitized waiting room or leave, and our team will contact you after your service is complete.
Does Parkway Nissan wash my vehicle after its service?
We do have a complementary car wash for every service appointment. After our technicians work on your vehicle, the exterior will be ran through our car wash. Enjoy a clean vehicle after your service with us!
Will Nissan contact me after my service?
We will contact via text, email, or phone call. We will ask how your service was to make sure you were satisfied. You will also receive a survey from Nissan. Please take the time to fill this survey out. We would love to hear from you!